★★★★★

“I read this book as I wanted to know what is required to be successful.
I came to know the pillars of effective communication and what pillar I am lacking as effective communication is the most important weapon for a professional. Compassion, Empathy and control should be used judiciously to effectively manage a team.
The most important takeaway for me is how to resolve conflicts – ThERe: Think, Evaluate and Response. This I feel is very useful and we can resolve the conflicts among peers, seniors and other colleagues.
I highly recommend reading this book to all professionals as they can introspect and improve to become successful.”